Browser Crash Handling

What are the common causes of browser crashes and How to fix?:

- Too many pages opened that caused resources cost beyond system limits;

Fix: Close the page that consume most system resources, such as video playing page or gaming page.

- Residual process is locked which lead to the browser failing to start or crash;

Fix: Open task manager to check whether there is a residual Maxthon process. If so, it is necessary to forcibly end the process. If it cannot be ended, restart the computer and then try to restart the browser;

- The extension installed is unstable which causes the browser to crash;

Fix: Try to disable all extensions and restore them one by one to find out the problematic one.

- The Account abnormal data causing the crash or stuck;

Fix: Try to switch to Guest account or another account.

- Other software (especially anti-virus software) interception cause the browser to crash;

Fix: Try to disable anti-virus software temporary. If problem solved, you may want to report to them.

Other methods you can try

Try upgrading to the latest version of the Maxthon browser. You can go to the Maxthon forum to check whether it is the latest version.
Check whether the current computer has too many open programs, memory occupancy, or high CPU occupancy, which may cause the browser web page stuck. You can close some software to release resources. Show the display status bar in the appearance settings to check the CPU occupancy of your computer at any time.
If the problem still persists, please contact us in the forum where some community member may give you more advices.

How to Make Maxthon Faster

Various reasons will slow down the browser. Generally, there are several methods to solve this problem.

Browse using Incognito mode
Delete browser cache file
Change the cache folder storage disk of the browser
Delete unnecessary history (MX://History)
Each add-on uses a separate process, it will affect the browser speed while improving the user experience, causing the browser stuck. Closing the add-ons that are not in use can greatly alleviate this problem.
Using VPN or proxy services will slow down the speed of opening pages. If there is no special need, turn off the VPN service.

Report Problems or Send Feedback on Maxthon

If you encounter any problems during your use, please give us feedback so that we can contact you as soon as possible. You can access the [Maxthon feedback page https://www.maxthon.com/mx/bug/post/], fill in the feedback form online. Open the main menu by clicking more buttons in the upper right corner and selecting help > feedback will access the feedback page as well.

what systems does Maxthon support

Maxthon PC version supports Windows 7 and above (including Win7 / Win8 / Win10 / Win11 versions), both 32-bit and 64 bit systems. Maxthon Android supports Android 5 and above Maxthon iOS supports iOS10 and above Mac and Linux users can use the [historical version of Maxthon https://www.maxthon.com/mx6/history/].

How to Modify the Installation Directory

Modify the installation directory during the first installation

In the installation interface, click the folder icon on the right of the path and select the path you want to install. Consultez Démarrer avec Maxthon 6 pour en savoir plus.

The installation directory needs to be modified after installation

Maxthon only supports modifying the installation path in the installation interface. After the initial installation, if you want to modify it, you need to uninstall and install it completely again. Anytime you need to reinstall, please log in to your Maxthon account, synchronize your data before the reinstall, so that your data will be completely retained. If you move the folder directory directly, you may encounter problems when uninstalling the browser later.

How to Enable extensions

Click the puzzle fragment icon on the right side of the address bar to open the add-on pop-out window. The add-ons enabled are showed there.
Click the manager button with the cog icon under the floating window or directly open MX://extensions to view the list of add-ons you have installed. Enable, close, or set the detailed permissions of each extension here.

Some extensions can be enabled by pre-set shortcut keys. You can directly enter the shortcut keys to enable it.

How to Add a Custom Search Engine

Modify search engine

Enter the settings page, click the drop-down list in Generals > Search engine to switch to the default search engine.
Expand the manage engines button to add, delete and modify search engines.

Add search engines not included in Maxthon

Go to the search engine you want to add.
Search for something.
Copy and paste the web address of the search results page into the URL field. The address for the search results page is different from the website address.
- For example, if you search for “soccer,” the Google search results URL is http://www.google.com/search?q=soccer.
Replace the search term in the URL with %s.
- For example, if you were using the Google search results URL, your search engine address would be http://www.google.com/search?q=%s.

Can Maxthon 5 data be Synchronized to the new Maxthon?

Using the Maxthon account, you can migrate the data in the account Maxthon 5 to Maxthon when installing Maxthon for the first time, while preserving the independence of the data in Maxthon 5. After this synchronization, the data of Maxthon 5 and Maxthon cannot be interconnected again. However, the content in Maxnote is always synchronized under the same account.

How to Recover Lost Data

How to recover new tab data after it is lost

If you need to recover your new tab data, you can

Exit the browser
Open the installation path, such as C:\Users\lenovo\AppData\Local\Maxthon
Open the account folder, find the folder “Backups” > “QuickAccess,” select one backup file which you’d like to restore, rename it to “QaConfig.dat”. backups
Back to your browser account folder, open the folder “QuickAccess,” use the backup file to replace the current one. qaconfig
Restart the browser

To check the installation path, you can run the Maxthon installation package.

How to recover bookmark data after it is lost

If you unluckily lose bookmarks, you can try to restore the bookmarks by using the backup file.

Open Maxthon browser.
Open the installation path, for example, D:\Users\lenovo\AppData\Local\Maxthon\
Open the folder “User Data” under the folder “Maxthon”
Find the account folder you’d like to restore data, such as “Default”
Under the folder “Default,” you can find and open the folder “Backups” > “BookMarks”
Choose a backup file, copy it, then paste it to your account folder, such as “Default”
Rename the backup file as “Bookmarks,” no file suffix is required; delete the previous file “Bookmarks.”
Restart the browser.

How to recover PassKeeper after data loss

If the PassKeeper data is lost, log in to http://www.uu.me and enter PassKeeper. There is a View Backup button at the bottom. You can restore your password to any backup in 30 days.

Maxthon 6.0